Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you interact with Halal Bros 2 Go.

This may include:

• First and last name
• Email address
• Phone number
• Delivery or billing address
• Order information
• Food and product selections
• Payment-related information
• Information you provide when contacting us
• Information submitted through website forms
• Any other information you voluntarily provide to us

When you place an order through a third-party ordering platform, that platform may collect and process additional information according to its own privacy policy and terms.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• General website usage information
• Other technical information used to maintain and improve the website

This information may be collected through cookies, analytics tools, or similar technologies.

3. How We Use Your Information

Halal Bros 2 Go may use the information we collect to:

• Process and fulfill orders
• Provide delivery and pickup services
• Communicate with you regarding your order
• Respond to questions and customer-service requests
• Contact you when necessary regarding an order
• Provide information about our restaurant and services
• Improve our website and customer experience
• Monitor website performance and security
• Prevent fraudulent or unauthorized activity
• Maintain business and transaction records
• Comply with applicable legal requirements

We will use personal information only for legitimate business purposes and as otherwise permitted or required by applicable law.

4. Online Ordering

Our website may direct you to an external online ordering platform to place an order.

When you click an “Order Here” or “Order Online” button, you may be redirected to a third-party ordering service.

That third-party service may independently collect information such as:

• Name
• Phone number
• Email address
• Delivery address
• Order information
• Payment information
• Device and usage information

Information collected by a third-party ordering platform is governed by that platform’s own privacy policy and terms of service.

Halal Bros 2 Go does not control the privacy practices of third-party ordering platforms.

5. Payment Information

If you place an order through a third-party ordering service, payment information may be processed by that service or its payment-processing providers.

Halal Bros 2 Go does not need to receive or store your complete payment-card information when payment is processed directly through a third-party ordering platform.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security, and improve the user experience.

Cookies may allow us to:

• Remember certain preferences
• Understand how visitors use our website
• Improve website functionality
• Analyze website traffic
• Maintain website security

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

7. Analytics

We may use analytics services to understand how visitors interact with our website.

These services may collect information such as:

• Pages visited
• Time spent on pages
• Device information
• Browser information
• General geographic information
• Website interaction data

Analytics providers may process information according to their own privacy policies.

8. Communications

If you provide us with your email address or phone number, we may use that information to communicate with you regarding:

• Orders
• Customer-service requests
• Questions or inquiries
• Important service-related information

We will not use your contact information for marketing communications where such communications are prohibited without your consent.

If you receive promotional communications from us, you may opt out by following the unsubscribe instructions provided in the communication or by contacting us directly.

9. Sharing of Information

We may share information when necessary to operate our business and provide services.

This may include sharing information with:

• Online ordering platforms
• Payment processors
• Delivery providers
• Website hosting providers
• Analytics providers
• Technology and service providers
• Professional advisers
• Government authorities when legally required

We do not sell your personal information as part of our ordinary business operations.

We only share information when reasonably necessary to provide services, operate our website and business, protect our rights, comply with legal obligations, or as otherwise permitted by applicable law.

10. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services.

These may include online ordering services, maps, social-media platforms, payment services, analytics services, or other external services.

When you leave our website or interact with a third-party service, that third party’s privacy policy will apply to information collected by that service.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

11. Data Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure.

Therefore, while we take reasonable precautions to protect information, we cannot guarantee absolute security.

12. Data Retention

We retain personal information only for as long as reasonably necessary for legitimate business purposes, including processing orders, maintaining business records, resolving disputes, complying with legal obligations, and enforcing agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

13. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

14. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your personal information is used
• Opt out of certain communications
• Exercise other rights available under applicable privacy laws

To make a privacy-related request, contact us using the information provided below.

We may need to verify your identity before processing certain requests.

15. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances, these rights may include rights relating to access, deletion, correction, and information about the collection or use of personal information.

To exercise an applicable privacy right, contact us using the information below.

We will process verified requests in accordance with applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

18. Business Information